Effective Date: 2025-05-07
Last Updated: 2025-08-16

Welcome to Verity Media LLC (verityleads.com). Your privacy matters to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information. It also explains your rights and how to exercise them, in compliance with global privacy laws including the General Data Protection Regulation (GDPR), Telephone Consumer Protection Act (TCPA), and U.S. Federal Communications Commission (FCC) and Federal Trade Commission (FTC) regulations.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Verity Media is a marketing and AI automation company offering lead generation, voice AI, SMS, and email campaign services globally, with a focus on the United States and Canada.

2. Information We Collect

2.1 Information You Provide Voluntarily

We collect the following information when you fill out forms on our website or interact with our services:

• Name
• Email address
• Phone number
• Company or business information
• Any other personal details you provide in free-form fields

2.2 Information We Collect Automatically

When you visit our website, we collect technical and usage data via cookies and analytics tools:

• IP address
• Browser type and version
• Device information
• Page views and session behavior

Tools used: Google Analytics, Meta Pixel (for remarketing and advertising)

3. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: Deliver requested services such as lead generation, campaign setup, or consultations.
• To Communicate: Send service-related communications (e.g. account info, updates, confirmations).
• To Send Marketing Messages: Send SMS, email, and voice communications using AI-generated content with promotional messages or service updates.
• To Improve Our Website: Use analytics to enhance user experience and measure site effectiveness.

4. AI-Generated Communications

We may use AI-powered agents to send communications via:

• Voice calls
• Text messages (SMS)
• Emails

These may include:

• Appointment or service reminders
• Promotional messages
• Transactional updates

By submitting your contact information through our website, you consent to receiving communications from us, including those generated by automated systems or AI agents. You can opt out at any time.

5. Legal Bases for Processing (GDPR)

If you are located in the EU/EEA or UK, we process your personal data under the following lawful bases:

• Consent (e.g., for marketing communications)
• Contractual necessity (to provide services)
• Legitimate interests (e.g., to improve services or detect fraud)
• Legal obligation (when required by law)

6. How We Obtain Consent

We obtain explicit consent from users through:

• Opt-in checkboxes on contact and landing page forms
• Clear language regarding the use of personal data
• SMS opt-out instructions, such as replying “STOP”

7. Your Privacy Rights

For EU/EEA/UK Users (GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Delete your personal data (“right to be forgotten”)
• Object to or restrict certain types of processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, email us at [shazz@verityleads.com].

For U.S. Users

You may:

• Opt out of marketing communications at any time
• Request access to your data
• Request deletion of your data where applicable under U.S. privacy laws

8. Data Retention

We retain personal data for 12 months unless a longer period is required by law or necessary for legitimate business purposes. After that period, data is securely deleted.

9. How We Protect Your Information

We implement appropriate security measures, including:

• HTTPS encryption
• Access controls and authentication
• Regular monitoring and updates
• Use of reputable cloud service providers

While no system is 100% secure, we strive to protect your personal data from unauthorized access or misuse.

10. Data Sharing and Third Parties

We do not sell or trade your personal data.

We may share information with:

• Service providers (e.g., hosting, analytics, communications platforms)
• Legal authorities when required by law

These third parties are contractually bound to protect your data and use it only for the intended purpose.

11. International Data Transfers

If you are located outside the United States, your data may be transferred to and processed in the United States or other jurisdictions that may not offer the same level of data protection. We ensure such transfers are protected under appropriate safeguards, such as Standard Contractual Clauses (SCCs).

12. Remarketing and Advertising

We use tools like Google Ads and Meta Pixel to serve relevant ads to users who have previously visited our website. These tools may use cookies or similar technologies.

You can opt out of Google’s use of cookies via Google’s Ad Settings.

13. TCPA, A2P, and FCC Compliance

In compliance with the Telephone Consumer Protection Act (TCPA) and FCC rules:

• You agree to receive automated or pre-recorded calls, SMS, or emails from us by submitting your phone number or email.
• You may opt out at any time by texting “STOP” or replying “UNSUBSCRIBE” to emails.

14. Children’s Privacy (COPPA Compliance)

We do not knowingly collect personal data from children under the age of 13. Our services are not intended for children.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will:

• Update the “Effective Date” above
• Post a notification on our website
• Notify current users via email and website banner

16. Contact Us

If you have questions or want to exercise your rights, please contact us at:

Verity Media
Email: [shazz@verityleads.com]
Website: https://verityleads.com